Troubleshooting PHP

WHMCS runs on PHP code and requires several PHP extensions in order to function normally. If there is a problem with PHP on your server, you will experience problems in many areas of WHMCS.


Troubleshooting Products and Services

You may experience problems while configuring products for sale, during the purchase process, or when managing individual clients' purchased services.


Troubleshooting Server Issues

Some provisioning and server-related issues are due to misconfiguration in your WHMCS installation, while others may be due to networking issues or other server-side problems.


Troubleshooting SSL

You will see SSL-related errors if the SSL certificate for your WHMCS installation is missing, misconfigured, or out-of-date, or if there are connection issues.


Troubleshooting System Email

Problems with your system email can prevent you from sending email to clients or connecting to your mail provider.


Troubleshooting the Client Area

Issues in the Client Area or your online store can hurt customers' ability to purchase your products or access their purchased services.