Transfer a Domain

Domain prices change frequently. If your chosen registrar’s price is no longer competitive, you can transfer the domains on your WHMCS installation to a different registrar without the need to alert the client.

When you update a domain’s contact, this may apply a 60-day Inter-Registrar Transfer Policy (IRTP) lock. This lock will prevent you from being able to transfer the domain. We recommend contacting your registrar first to determine whether you can bypass this.

For more information, see ICANN.

Transfer a Domain to a New Registrar

To do this:

  1. Go to Clients > Domain Registrations and select the desired domain.
  2. Uncheck Registrar Lock.
  3. Click Save Changes.
  4. Click Modify Contact Details.
  5. Change the registrant email address to your address.
  6. Click Save Changes.
  7. Return to the client’s Domains tab and click Get EPP Code.
  8. Note the displayed EPP code.
  9. Select the new domain registrar from the Registrar menu.
  10. Click Transfer.
    • You will see a confirmation message indicating that the transfer initiated successfully.
    • The client’s Domains tab may display an error message from the new registrar, but this will disappear when the transfer process is complete.
  11. After the transfer process is complete, click Modify Contact Details, change the registrant email address back to the client’s own address, and click Save Changes.

Last modified: June 11, 2024