Heart Internet

From WHMCS Documentation

Revision as of 13:03, 18 September 2014 by John (talk | contribs) (Information)

Supported Features

Create Suspend Unsuspend Terminate
Yes Yes Yes Yes
Change Package Change Password Usage Updates Client Area Link
Yes Yes No Yes

The following ports should be open for outbound connections from your WHMCS server: 700(live) & 1701(test)


Heart Internet is a UK based reseller web hosting and domain name provider and in WHMCS we have modules for both their hosting and domain reseller API's.

Hosting Module

Supported Functionality

  • Account Creation
  • Suspension
  • Unsuspension
  • Account Termination
  • Automatic Upgrades/Downgrades
  • Password Resets (from Client & Admin Area)
  • Automatic Login

Package Setup/Configuration

Begin by going to Setup > Products/Services > Servers and adding a new server. The name can be anything you want, the module must be set as "Heartinternet" and your Username & Password for Heart's API (which can be obtained from https://customer.heartinternet.co.uk/manage/api) needs to be entered into the appropriate fields. The other fields of the server profile are all optional.

Next it's onto the products. If you already have your packages setup then just edit those to add the Heart settings, but if not then create a new product in the normal way from Setup > Products/Services, and then on the Module Settings tab select "Heartinternet" from the dropdown. There you'll find 2 fields - Test Mode & Package ID. Enter the Package ID which should be a value you can get from inside your heart control panel and then select the automation setting you want for orders of this item (ie. auto setup on first payment, or only after accepting the pending order, etc..) then save.

Now try a test order to check everything is ok. If setup of the hosting account fails for any reason and the account remains pending, check in Utilities > Activity Log for any errors returned from the API.

Domain Registrar Module

Supported Functionality

Register Transfer Renew Registrar Lock
Yes Yes Yes No
Update Nameservers Update WHOIS Get EPP Code Register Nameservers
Yes No No No
DNS Record Management Email Forwarding Domain Release Domain Sync Script
No No No Yes


Configuring the domain module is very easy, simply go to Setup > Domain Registrars, select Heartinternet from the dropdown menu and then enter your API Username & Password obtained from https://customer.heartinternet.co.uk/manage/api.

Then in Setup > Domain Pricing, assign "Heartinternet" in the Automation Registration dropdown for the TLDs that you want Heart Internet to be used for and you're done.

Common Problems

Caught exception: Communication failure

Please ensure the following ports are open for outbound connections from your WHMCS server: 700(live) & 1701(test). This error suggests your firewall is blocking connections to HeartInternet and should be opened.

Server Modules
cPanel/WHM - DirectAdmin - Plesk - Helm 3 - Helm 4 - Ensim - InterWorx - WebsitePanel - Cloudmin - VePortal
Lxadmin - Virtualmin Pro - XPanel - HyperVM - FluidVM - SolusVM - Cloudmin - WHMSonic - VPS.Net
CentovaCast - SCPanel - MediaCP - GameCP - TCAdmin - Reseller Central - Auto Release - Heart Internet

Registrar Modules
Enom - ResellerClub - Nominet - OpenSRS - ResellOne - OnlineNIC - PlanetDomain - Affordable Domains
TPP Wholesale - TPPInternet - Stargate - Namecheap - NetEarthOne - Bizcn - InternetBS - GMO Internet
12Register - Registercom - DotDNS - WebNIC - Dot.TK - HexoNet - Realtime Register - Registereu
RRPProxy - ResellerCamp - TransIP - Heart Internet - IPMirror - NetRegistry - OVH - VentraIP Wholesale
Email - 101Domain

Fraud Modules
MaxMind - VariLogiX FraudCall - Telesign

Gateway Modules
2CheckOut - AsiaPay - Auth.net Echeck - Authorize.net - Authorize.net CIM - Bank Transfer - BidPay
BluePay - BluePay Echeck - BluePay Remote - Boleto - CamTech - CashU - CC Avenue - ChronoPay
Cyberbit - Direct Debit - EEECurrency - E-Gold - EMatters - E-Path - eProcessingNetwork
eWAY Tokens - F2B - FastHosts - Finansbank - GarantiBank - Gate2Shop - LinkPoint
IMSP - Inpay - InternetSecure - IP.Pay - Kuveytturk - Modulo Moip - Mail In Payment
Merchant Partners - Merchant Warrior - IDEALMollie - Moneris - Moneris Vault
Skrill - SlimPay - My iDEAL - NaviGate - NETbilling - Netregistry Pay - NoChex - NTPNow
Offline Credit Card - Optimal Payments - PagSeguro - Payflow Pro - Pay Junction
Paymate AU and NZ - Payment Express - Paymex - PayPal - PayPal Express Checkout - PayPal Payments Pro
PayPoint.net (SecPay) - Payson - Payza - Planet Authorize - SagePay - ProtX VSP Form - PSIGate
Quantum Gateway - Quantum Vault - SagePay - SagePay Tokens - SecPay - SecurePay - SecurePay AU
Secure Trading - StormPay - TrustCommerce - USA ePay - WorldPay - WorldPay Invisible