Web.com Site Builder

WHMCS MarketConnect allows you to resell Web.com Site Builder, an unbranded high-quality website builder. When you offer this, your customers will not see the Web.com or WHMCS brands, making it appear to be a bespoke offering from your company. The websites that your customers create will publish to and be hosted on your own servers.

For more information, see our Web.com Site Builder Knowledgebase.

Supported Actions

Automated Provisioning of new Web.com Site Builder services.
Single Sign-On from the Client and Admin Areas.
Promotions within the Client Area.
Automated cancellation.

Setup and Configuration

To activate and begin reselling Web.com Site Builder:

Go to Configuration () > System Settings > MarketConnect.
Find Web.com Site Builder.
Click Start Selling.
Click Activate Now.

Site Builder Automation

When ordering Web.com Site Builder as an addon to a hosting plan, WHMCS and MarketConnect fully automate the Web.com Site Builder account setup process. This includes, for applicable actions, automation for FTP accounts, publishing, and upgrades.

Control Panel Details

For website publishing automation, the following details apply:

Control Panel	Details
cPanel & WHM	WHMCS will create a dedicated FTP account within cPanel for Web.com Site Builder’s use, and it will provision the Web.com Site Builder account with these FTP credentials. When a user publishes their Web.com Site Builder website, it will connect to and publish the website using these FTP credentials.
Plesk	The FTP credentials will default to the domain, username, and password from the parent Plesk product with a publishing path in the `httpdocs` directory.
DirectAdmin	The FTP credentials will default to the domain, username, and password from the parent DirectAdmin product with a publishing path in the `public_html` directory.
Other Control Panels	The FTP credentials will default to the domain, username, and password of the Web.com Site Builder service’s parent product. If they are different, you must update the FTP details manually (see below).

Updating FTP Publishing Credentials

FTP publishing credentials reside in custom fields that you can view and update when managing the site builder within the Admin Area.

To update the FTP publishing credentials in the Admin Area:

Modify the FTP Host, FTP Username, FTP Password, and FTP Path values.
Click Save Changes.
Click Update FTP Publishing Credentials to push the new details to Web.com Site Builder.

You must allow TLS connections in order to successfully connect to FTP via Web.com Site Builder. For more information, see FTP Connection Errors.

Admin Management Actions

For any Web.com Site Builder order, admins can perform the following actions in the Admin Area:

Manage Order — Click to perform single sign-on into Web.com Site Builder for the website.
Update FTP Publishing Credentials — Click to update the client FTP details (see above).

You can also use single sign-on to access Web.com Site Builder at Configuration () > System Settings > MarketConnect.

Client Management Actions

When logged in, if a customer has an active Web.com Site Builder service, a link to manage their websites will display on the Client Area home page and in the Product Details page for the addon. It will perform single sign-on and go directly to the Web.com Site Builder control panel to create and manage the website.

You can also manage FTP details for Web.com Site Builder in the Product Details page in the Client Area.

Client Area Promotions

MarketConnect supports displaying Web.com Site Builder promotions in the Client Area homepage, the shopping cart, and when managing a hosting product that does not have a Web.com Site Builder website.

For more information, see MarketConnect Promotions.

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Last modified: September 10, 2024