8.13 Release Highlights

WHMCS 8.13 introduces manual user password resets, support for PHP 8.3, SocialBee in WHMCS Marketconnect, additional scheduled actions for support tickets, detailed invoice logging, and a new Getting Started Wizard experience.

You can learn more about the technical details of this release’s changes in our Release Notes.

PHP 8.3 Support

Your WHMCS installation depends on your server’s installed PHP version in order to run WHMCS successfully. We encourage WHMCS users to always keep PHP up-to-date with the most recent supported PHP version for your version of WHMCS. WHMCS 8.13 introduces support for our latest supported PHP version, PHP 8.3, and its required version of ionCube® Loader, ionCube Loader 14.4.0.

Update to WHMCS 8.13 before you attempt to update to PHP 8.3. If you attempt to update to PHP 8.3 before upgrading WHMCS, you will experience serious problems.

The PHP Version Compatibility interface

Before upgrading to PHP 8.3, you can check compatibility with your installation’s encoded files at Utilities > System > PHP Version Compatibility.

Learn more…

SocialBee in WHMCS MarketConnect

WHMCS MarketConnect now includes SocialBee Social Media Management. SocialBee is an all-in-one social media management tool that empowers its users to share content across multiple social media networks from one place. Your customers can set a posting schedule, share content, analyze performance, and engage with their followers easily.

Selling a social media management tool like SocialBee allows you to tap into the growing demand for social media marketing solutions. Small and medium-sized businesses need tools to take care of their social media profiles, save time, and increase engagement—creating a strong market for these services for resellers like you.

  • SocialBee automates social media posting, so businesses don’t have to worry about scheduling every post manually.
  • With features like consistent posting and content categorization, SocialBee helps businesses maintain a regular presence, leading to more engagement from their audiences.
  • SocialBee gives businesses the tools to track their performance with clear analytics, helping them make smarter decisions.
  • SocialBee simplifies social media management by letting users handle everything, from content creation to analytics—all in one platform.

SocialBee enables easy content creation with Canva, Unsplash, and GIPHY integrations. Your customers will be able to manage their content on all of the major social media platforms, including Facebook®, Instagram, LinkedIn®, Threads, X™ (formerly Twitter™), Bluesky, Pinterest, Google Business Profile™, TikTok, and YouTube™.

You can enable sales for SocialBee and see all the details at Configuration () > System Settings > MarketConnect.

The SocialBee landing page in the Client Area

For more information, see SocialBee.

Additional Scheduled Actions for Support Tickets

In WHMCS 8.13, we have extended the available scheduled actions to include scheduled replies, private admin notes, and updates to custom fields for individual support tickets at Support > Support Tickets.

Scheduled Replies for Support Tickets

Use scheduled replies to follow up with your customers, ensuring timely updates and a high-quality experience.

Scheduling a Reply in WHMCS 8.13.

Learn more…

Scheduled Notes for Support Tickets

Use scheduled admin notes to add private ticket updates that only your staff can see.

Scheduling a Note in WHMCS 8.13.

Learn more…

Scheduled Custom Field Updates for Support Tickets

Use scheduled custom field updates to make sure the custom details in your support ticket are always up-to-date.

Scheduling a Custom Field update in WHMCS 8.13.

Learn more…

New Getting Started Wizard Experience

In WHMCS 8.13, the new Getting Started Wizard experience helps you set up new WHMCS installations quickly and easily. It allows you to set up many of WHMCS’s most important features and integrations.

Configuring company information in the Getting Started Wizard.

Company Information

Complete a few easy steps to configure your company’s information, like your company’s name and address, and tell us about your company’s size and needs.

You can also upload a .png or .jpg logo to display on invoices and in emails to your customers.

Configuring payment options in the Getting Started Wizard.

Payment Processing

If you want to automatically process online payments using PayPal®, you can configure PayPal Payments by connecting your PayPal merchant account with WHMCS.

PayPal Payments is our recommended PayPal integration.

Don’t already have a PayPal merchant account? You can easily create one during the PayPal login process.

You can also easily configure WHMCS to accept wire transfers or checks to record all of your transactions seamlessly.

Configuring domain registration prices in the Getting Started Wizard.

Domain Registration

You can also configure WHMCS to begin selling domain registrations.

You can start by selecting Top-Level Domains (TLDs) to sell from several popular categories, and then connect Enom as your domain registrar.

Don’t already have an Enom account? You can easily create one.

After configuring your domain registrar, you can proceed to setting pricing for the TLDs that you selected.

Adding a hosting server in the Getting Started Wizard.

Web Hosting Servers

If you want to offer web hosting products, you can add your first hosting server by connecting WHMCS to web hosting servers on our most popular control panel modules.

You can choose from cPanel, Plesk, or DirectAdmin.

Choosing MarketConnect products in the Getting Started Wizard.

MarketConnect

WHMCS MarketConnect is a platform that makes it easy to resell products from leading service providers with almost no additional effort from you. You can select the products that you want to offer from WHMCS MarketConnect and start selling them immediately.

You can choose from the following service providers:

The Getting Started Wizard appears the first time that you log in to the Admin Area on a new WHMCS installation. You can access the Getting Started Wizard on existing WHMCS installations at any time at Configuration () > Getting Started Wizard.

Learn more…

Updating to WHMCS 8.13

To take advantage of these changes, you need to update to WHMCS 8.13.

Right now, WHMCS 8.13 is in its first Beta release. We only recommend Beta releases for feedback, testing, and development purposes. This gives you plenty of time to make sure your customizations are up-to-date for the new version and check the compatibility of any third-party modules you use.

Last modified: 2025 April 7