8.13 Release Highlights
WHMCS 8.13 introduces manual user password resets, support for PHP 8.3, SocialBee in WHMCS Marketconnect, additional scheduled actions for support tickets, detailed invoice logging, and a new Getting Started Wizard experience.
PHP 8.3 Support
Your WHMCS installation depends on your server’s installed PHP version in order to run WHMCS successfully. We encourage WHMCS users to always keep PHP up-to-date with the most recent supported PHP version for your version of WHMCS. WHMCS 8.13 introduces support for our latest supported PHP version, PHP 8.3, and its required version of ionCube® Loader, ionCube Loader 14.4.0.
Before upgrading to PHP 8.3, you can check compatibility with your installation’s encoded files at Utilities > System > PHP Version Compatibility.
SocialBee in WHMCS MarketConnect
WHMCS MarketConnect now includes SocialBee Social Media Management. SocialBee is an all-in-one social media management tool that empowers its users to share content across multiple social media networks from one place. Your customers can set a posting schedule, share content, analyze performance, and engage with their followers easily.
Selling a social media management tool like SocialBee allows you to tap into the growing demand for social media marketing solutions. Small and medium-sized businesses need tools to take care of their social media profiles, save time, and increase engagement—creating a strong market for these services for resellers like you.
- SocialBee automates social media posting, so businesses don’t have to worry about scheduling every post manually.
- With features like consistent posting and content categorization, SocialBee helps businesses maintain a regular presence, leading to more engagement from their audiences.
- SocialBee gives businesses the tools to track their performance with clear analytics, helping them make smarter decisions.
- SocialBee simplifies social media management by letting users handle everything, from content creation to analytics—all in one platform.
SocialBee enables easy content creation with Canva, Unsplash, and GIPHY integrations. Your customers will be able to manage their content on all of the major social media platforms, including Facebook®, Instagram, LinkedIn®, Threads, X™ (formerly Twitter™), Bluesky, Pinterest, Google Business Profile™, TikTok, and YouTube™.
You can enable sales for SocialBee and see all the details at Configuration () > System Settings > MarketConnect.
Additional Scheduled Actions for Support Tickets
In WHMCS 8.13, we have extended the available scheduled actions to include scheduled replies, private admin notes, and updates to custom fields for individual support tickets at Support > Support Tickets.
Scheduled Replies for Support Tickets
Use scheduled replies to follow up with your customers, ensuring timely updates and a high-quality experience.
Scheduled Notes for Support Tickets
Use scheduled admin notes to add private ticket updates that only your staff can see.
Scheduled Custom Field Updates for Support Tickets
Use scheduled custom field updates to make sure the custom details in your support ticket are always up-to-date.
New Getting Started Wizard Experience
In WHMCS 8.13, the new Getting Started Wizard experience helps you set up new WHMCS installations quickly and easily. It allows you to set up many of WHMCS’s most important features and integrations.
Company Information
Complete a few easy steps to configure your company’s information, like your company’s name and address, and tell us about your company’s size and needs.
You can also upload a .png or .jpg logo to display on invoices and in emails to your customers.
Payment Processing
If you want to automatically process online payments using PayPal®, you can configure PayPal Payments by connecting your PayPal merchant account with WHMCS.
PayPal Payments is our recommended PayPal integration.
You can also easily configure WHMCS to accept wire transfers or checks to record all of your transactions seamlessly.
Domain Registration
You can also configure WHMCS to begin selling domain registrations.
You can start by selecting Top-Level Domains (TLDs) to sell from several popular categories, and then connect Enom as your domain registrar.
After configuring your domain registrar, you can proceed to setting pricing for the TLDs that you selected.
Web Hosting Servers
If you want to offer web hosting products, you can add your first hosting server by connecting WHMCS to web hosting servers on our most popular control panel modules.
You can choose from cPanel, Plesk, or DirectAdmin.
MarketConnect
WHMCS MarketConnect is a platform that makes it easy to resell products from leading service providers with almost no additional effort from you. You can select the products that you want to offer from WHMCS MarketConnect and start selling them immediately.
You can choose from the following service providers:
- 360 Monitoring
- CodeGuard
- NordVPN
- OX App Suite
- SSL Certificates
- SiteLock
- SocialBee
- SpamExperts
- Web.com Site Builder
- Weebly
- marketgoo
The Getting Started Wizard appears the first time that you log in to the Admin Area on a new WHMCS installation. You can access the Getting Started Wizard on existing WHMCS installations at any time at Configuration () > Getting Started Wizard.
Updating to WHMCS 8.13
To take advantage of these changes, you need to update to WHMCS 8.13.
Right now, WHMCS 8.13 is currently a Release Candidate. We recommend using it with a test environment to ensure that your customizations are up-to-date for the new version and to check the compatibility of any third-party modules you use.
Last modified: 2025 April 24