GlobalSign SSL

This module automates SSL ordering and configuration with the GlobalSign® platform.

For more information, see the GlobalSign website.

Supported Features

Change PackageChange PasswordUsage UpdatesClient Area Link


To set up a GlobalSign SSL product:

  1. Go to Configuration () > System Settings > Products/Services.
  2. Create a new product with type Other.
  3. Specify a name and description.
  4. Click Create.
  5. Configure the product.
    • Set Welcome Email to None.
    • Set Pricing to One Time.
    • In the Module Settings tab:
      • Choose Globalsignssl.
      • Enter your GlobalSign username and password.
        If you see a Error Code: -4001 - Login Failed error, the username and password that you entered here are invalid. Update them with the current login details for your Globalsign account.
      • Choose a certificate product code, base option, validity period, and your preferred automation action.
  6. Click Save Changes.
  7. Whitelist your server IP address by contacting GlobalSign support and asking for access to their API. If you do not do this, you will see a This IP Address is not registered error message.

Available Certificate Types

When you use this module, you have access to all of GlobalSign’s SSL certificate types and both the Standard and Wildcard SSL options.

You can use either of the following options:

  • Standard SSL (default) — Issue certificates to a single fully-qualified domain name like Applications for domains that start with www will also work with the non-www version of the domain (for example, a certificate for will also work for
  • Wildcard SSL — Issue certificates to a wildcard domain like * The * character allows the certificate to secure any subdomain on the domain. For example, a certificate for * could secure,,

You can issue the following types of certificates:

SSL TypeDescriptionStandard SSLWildcard SSLValidity PeriodsVerificationIssuance
AlphaSSLA low-cost, entry-level SSL certificate for hosting bundles and entry-level websites.1–5 yearsAutomated Email-BasedInstant
DomainSSLA high-end branded GlobalSign SSL certificate with a clickable Secure Site Seal.1–5 yearsAutomated Email-BasedInstant
OrganizationSSLA traditionally-vetted high-end GlobalSign-branded SSL certificate with a clickable Secure Site Seal.1–5 yearsManual1–2 business days
ExtendedSSLAn Extended Validation (EV) SSL certificate that conforms to the EV SSL guidelines and will activate the green address bar in all new browsers. It provides the highest trust levels available in SSL.✖️1–2 yearsManual1–3 business days

Test Mode

To enable test mode, check Test Mode in the module settings page of the product configuration.

You must have an active Test Mode account with GlobalSign. If you do not have a test account, contact your Account Manager to request Test Mode activation.

Order Process

In WHMCS, SSL certificate orders use the following process:

  1. The customer orders and pays for the product using the regular order process. This does not configure the certificate.
  2. When the system activates the product, the customer receives the SSL Certificate Configuration Required email template with a link to configure the certificate in the WHMCS Client Area.
  3. At the configuration page, the user supplies their server type, the CSR, the admin details to assign the certificate, and the email address to send the verification email to.
  4. The system delivers the certificate via email.
  • The customer does not leave your WHMCS installation during the ordering process.
  • The module’s create function does not generate a username and password. The username and password fields will be blank under the client’s Products/Services tab.

Last modified: June 11, 2024