The Helm 4 module allows you to add and manage Helm 4 servers in WHMCS.

Supported Features #

Adding a Server #

To set up a Helm 4 server in WHMCS:

1. Go to Configuration () > System Settings > Servers.
2. Click Add New Server.
3. Select Helm 4 from the menu.
4. Enter the hostname or IP address and your credentials.
5. Click Continue.
6. Enter the additional desired server details.
7. Examine the displayed default port. If your server uses a different port, check Override with Custom Port and enter the correct port.
   For more information, see Server Port Overrides.
8. Click Save Changes.
9. If this is the only Helm 4 server that is currently in WHMCS, click on the name and ensure that it results in an asterisk (*) next to it. This indicates that it is the default to use when any other non-specific configuration doesn’t apply.

Creating a Helm 4 Product #

You can create a product that provisions accounts on your Helm 4 server at Configuration () > System Settings > Products/Services.

To find your role ID:

1. Log in to the Helm 4 server.
2. Go to Account Settings > Customer Account Roles.
3. Click the Excel download icon to get a list of roles and their IDs.
4. Enter the necessary role IDs in WHMCS.
5. Go to Account Settings > My Plans.
6. Click the Excel download icon to get a list of plans and their IDs.
7. Enter the plan IDs in WHMCS.

WHMCS Connect #

This module does not support WHMCS Connect.

Troubleshooting #

You can find information about most hosting server and provisioning issues by reviewing recent messages at Utilities > Module Queue and in Module Log at Configuration () > System Logs.

Last modified: 2025 February 6