Support TutorialsHow-to guides for adding support departments, setting up email importing and piping for ticket replies, and more.
Predefined RepliesPredefined replies let your staff give quick answers to common questions in support tickets and provide information more consistently.
Spam ControlSpam control filters in WHMCS reduce the amount of spam that you receive in your ticket system by blocking emails, keywords, and phrases.
KnowledgebaseWHMCS includes all of the tools you need to create a custom knowledgebase for your company. Customers can view this in the Client Area.
DownloadsDownloads can include product user manuals or relevant software utilities. They can be products you sell, like custom themes for websites, or materials related to support or customer service needs.