Support

How-to guides for adding support departments, setting up email importing and piping for ticket replies, and more.

Predefined replies let your staff give quick answers to common questions in support tickets and provide information more consistently.

Spam control filters in WHMCS reduce the amount of spam that you receive in your ticket system by blocking emails, keywords, and phrases.

WHMCS includes all of the tools you need to create a custom knowledgebase for your company. Customers can view this in the Client Area.

Downloads can include product user manuals or relevant software utilities and can be products you sell, like custom themes for websites.