Enable 2FA for Clients
Two-Factor Authentication (2FA) enhances security by adding a second step to the login process. It combines something that you know (for example, your password) with a second factor, typically from something that you have (for example, your phone). Requiring both to log in decreases the threat of a leaked password.
- For more information, see Two-Factor Authentication.
- For steps and more information about enabling 2FA for admins, see Enable 2FA for Admins.
Enable 2FA for a User
- The steps below configure Time-Based Tokens.
- Before users can configure 2FA, you must activate at least one service and configure it globally at Configuration () > System Settings > Two Factor Authentication.
To configure use of Time-Based Tokens for 2FA as a user in the Client Area:
- Go to Hello, Name! > Security Settings.
- Click Click here to Enable.
- Select Time Based Tokens.
- Click Get Started.
- Scan the QR code with an authenticator app like Google® Authenticator or Duo® Mobile.
- Enter the 6-digit code that the authenticator app generates.
- Click Submit.
- Record the displayed Backup Code value in a safe place.
- Click Close.
Enable 2FA for Users in the Admin Area
Admins can disable (but not enable) Two-Factor Authentication for individual users at Clients > Manage Users.
Last modified: June 14, 2024