Credit

The Credit tab allows you to enable and configure the credit system.

The Credit tab in General Settings

You can access this tab at Configuration () > System Settings > General Settings.

For more information, see Credit Balances.

Enable/Disable

Whether to enable the credit system, allowing customers to buy credit that they can later use to pay invoices.

  • The system can automatically use any existing credit to pay the balance on invoices when it generates them (see below).
  • Admins and users can both manually apply credit to existing invoices.

Require Active Order

Whether to ensure that clients can only add funds to their credit balances when you have manually approved at least one order from them. Disabling this setting may increase the risk of chargebacks and fraud because adding funds to the credit balance can allow malicious users to purchase products without passing any fraud prevention checks.

We recommend enabling this setting.

Automatic Credit Use

Whether to automatically apply a client’s existing credit balance to generated invoices immediately when the system generates them.

The system will not automatically apply credit to existing invoices when you add funds to a client’s credit balance.

If you disable this, you must apply all credit manually.

Credit on Downgrade

Whether to increase the client’s credit balance by a prorated amount when they downgrade a product using an automated downgrade.

Last modified: September 30, 2024