License Information

Your system must use an up-to-date license key in order to run WHMCS successfully. You can view license information, force license updates, and change your license key from within the WHMCS Admin Area.

  • We currently only offer Monthly licenses.
  • A license purchase includes use of the WHMCS software and access to technical and customer support.

You can access this feature at Help () > License Information.

For information about updating your license when you move WHMCS, see Move Your WHMCS Installation.

Force License Update

Click Force License Update to force an immediate license check. You may need to do this if, for example, you recently purchased an upgrade or addon and want to see your purchase immediately.

Change License Key

To change your license key:

  1. Click Change License Key.
  2. Enter your Admin Area username and password.
  3. Enter the new license key.
  4. Click Change License Key.

If you are unable to log in due to an invalid license error, you can click Click here to enter a new license key. in the error to provide a valid license key.

License Information

The interface allows you to view all of your current license information, including the key, type, valid domains, directories, addons, and other information.

If you need to change any of this information, you may need to contact WHMCS support to reissue your license.

Licensing While Offline

Licensing continues to function when WHMCS is offline. WHMCS uses a local key licensing system with periodic remote verification checks. Once every seven days, your WHMCS system will contact our server to ensure it is being run in the correct location and that the license is still valid. Whether your WHMCS system is online is not dependant on our server being online during the time the local key is valid.

If our licensing server is unavailable on the day of your next verification check, the system will allow up to three days to make a connection. If, after this time, the system still can’t verify your license with our licensing server, your WHMCS Admin Area will become inactive until WHMCS can contact our server again.

The WHMCS Client Area will always remain online, even if you have an invalid or expired license, to ensure your clients have uninterrupted access.

Last modified: June 7, 2024