If you want to include custom PHP logic in your customized templates, we recommend using hooks.

Hook Points #

Hook points for every page of the Client Area allow you to define system theme and order form template variables.

Example Hook File #

The following example demonstrates using a hook on the Client Area View Ticket page:

    <?php
    /**
     * Hook sample for defining additional template variables
     *
     * @param array $vars Existing defined template variables
     *
     * @return array
     */
    function hook_template_variables_example($vars)
    {
        $extraTemplateVariables = array();

        // set a fixed value
        $extraTemplateVariables['fixedValue'] = 'abc';

        // fetch clients data if available
        $clientsData = isset($vars['clientsdetails']) ? $vars['clientsdetails'] : null;

        // determine if client is logged in
        if (is_array($clientsData) && isset($clientsData['id'])) {
            $userId = $clientsData['id'];
            // perform calculation here
            $extraTemplateVariables['userSpecificValue'] = '123';
            $extraTemplateVariables['anotherUserOnlyValue'] = '456';
        }

        // return array of template variables to define
        return $extraTemplateVariables;
    }

    add_hook('ClientAreaPageViewTicket', 1, 'hook_template_variables_example');

The hook code above defines the additional system theme and order form template {$fixedValue} variable and, for an authenticated user, the {$userSpecificValue} and {$anotherUserOnlyValue} variables.

You can them use them in the associated system theme and order form template file (in this example, viewticket.tpl):

    <p>The fixed value is {$fixedValue}.</p>

    {if $userSpecificValue && $anotherUserOnlyValue}
        <p>I also have this {$userSpecificValue} and {$anotherUserOnlyValue} to show you.</p>
    {/if}

Last modified: June 14, 2024