WHMCS’s analytics tracking system collects data about how admins use WHMCS and how businesses configure their WHMCS servers and installations. We use this information to improve user experience and to select the features that we add in future releases.

User activity tracking includes information about how admins navigate the WHMCS Admin Area and use its features. WHMCS’s analytics tracking system only collects this type of data after an admin explicitly consents to tracking for the WHMCS installation.

If an admin has previously consented to user activity tracking, you can disable the associated settings to revoke consent. When you do this, WHMCS will immediately stop user activity data collection.

Disable in the Setup Wizard #

To disable user activity tracking using the Setup Wizard:

1. Go to the Setup Wizard. #

Go to Configuration () > Setup Wizard.

2. Disable tracking. #

On the first step of the Setup Wizard, uncheck the analytics tracking checkbox.

3. Proceed through the remaining steps. #

To complete the Setup Wizard, follow the displayed steps, clicking Next to move to each step until you reach a Setup Complete message.

Disable in General Settings #

To disable user activity tracking in General Settings:

1. Go to the Other tab. #

Go to Configuration () > System Settings > General Settings and select the Other tab.

2. Uncheck Analytics Tracking. #

At the bottom of the tab, uncheck Analytics Tracking.

3. Save changes. #

Click Save Changes.

Last modified: December 18, 2024