Enable reCAPTCHA v3

We strongly recommend that you update your captcha settings to use reCAPTCHA v3 or hCaptcha®.

aptchas help you prevent bots from performing activities like placing orders, creating accounts or support tickets, using contact forms, searching for domains, or logging in to your Client Area or Admin Area. Google® reCAPTCHA v3 offers enhanced protection from automated captcha solvers.

You can enable and configure several types of captchas in the Security tab at Configuration () > System Settings > General Settings.

For more information, see Captcha Protection.

Enabling reCAPTCHA v3

We added full support for reCAPTCHA v3 in WHMCS 8.11.

To enable the reCAPTCHA v3:

  1. Go to the Security tab at Configuration () > System Settings > General Settings.
  2. For Captcha Type, select reCAPTCHA v3.
    Selecting reCAPTCHA v3
  3. Log in to your Google account.
  4. Select I’m not a robot.
  5. Enter your domain under the domains section.
  6. Select Score based (v3) for reCAPTCHA type.
  7. Accept the Google Terms of Service.
  8. Click Register.
  9. Copy the Site Key and Secret Key that Google generated and enter them in WHMCS.
    The Google reCAPTCHA Site Key and Secret Key
  10. For reCAPTCHA Score Threshold, enter the desired minimum score for reCAPTCHA verification. You can enter a value between 0 (least restrictive) and 1 (most restrictive). For example, .5.
    Setting a reCAPTCHA score threshold.
  11. For Captcha for Select Forms, select the locations in which you want to use reCAPTCHA.
    Choosing reCAPTCHA locations.
    For more information, see Captcha for Select Forms.
  12. Click Save Changes.

Last modified: September 6, 2024