Set the Temporary Update Path

When you update WHMCS, the temporary path allows the system to stage files. You cannot perform automatic updates unless you have specified a writeable temporary path.

Modifying the update configuration requires the Modify Update Configuration administrator role permission, which is separate from the Update WHMCS permission.

Configure a Temporary Path

To configure the temporary update path:

  1. Create a directory on your server using your preferred FTP client or file manager.
    • Make sure that this directory is outside of the public document root (similar to the attachments, downloads, and templates_c directories) and the PHP user can write to it.
    • We recommend using a descriptive directory name (for example, updater_tmp_dir).
  2. Go to Utilities > Update WHMCS.
  3. Click Configure Update Settings in the top-right corner of the page.
  4. Enter the absolute path for the new directory in Temporary Path (for example, //ar/www/html/update_temp):
    Configuring Update Settings
  5. Click Save Changes.

Last modified: June 24, 2024