Set Up Email Importing

Set up email importing using POP3 or IMAP with a Google® email account. WHMCS will import the email replies from this account into the correct support tickets.


Set Up Email Importing - Google

Set up email importing with OAuth2 using Google®. Email importing with Google using this method includes additional security benefits with OAuth2 authentication.


Set Up Email Importing - Microsoft

Set up email importing using OAuth2 and Microsoft Entra® ID (formerly Azure Active Directory). Email importing with Microsoft includes additional security benefits with OAuth2 authentication.


Single ID Errors

Troubleshoot and resolve Error: the single id was not found in response errors.


System Timezone Issues

Troubleshoot and resolve timezone-related automation issues, like incorrect timestamps or cron frequency warnings.