Email piping automatically imports email replies that a support department email address receives into the corresponding support ticket.
Spam control filters in WHMCS reduce the amount of spam that you receive in your ticket system by blocking emails, keywords, and phrases.
Troubleshoot and resolve Department Not Found errors.
Customize the text strings that email piping and importing use to detect quoted email replies, preventing cluttered support tickets.
Set up email piping using a cPanel email forwarder to pipe email replies into a file. WHMCS imports the email replies from this file.
Set up email piping using a Google® email account. WHMCS will import the email replies from this account into the correct support tickets.
Troubleshoot and resolve timezone-related automation issues, like incorrect timestamps or cron frequency warnings.