Troubleshooting System Email

Problems with your system email can prevent you from sending email to clients or connecting to your mail provider.

Troubleshooting the Support System

Problems in the support ticket system and its related features can prevent email replies from importing properly and cause other disruptions.

Support Tickets

Support tickets provide an easy way to handle one-on-one communications with your clients using WHMCS's fully-featured ticket desk.


WHMCS integrates with popular team communication apps, including Slack® and HipChat™, to allow WHMCS to notify you in real time as events occur.

My Account

From any page in the Admin Area, the currently-logged-in admin can quickly access and change their account and security settings.

Configure Email Notifications

Activate email notifications and configure the sender information. You must activate notifications before creating notification rules.

Disable Admin Notifications

Reconfigure administrator role permissions to stop the system from sending system email notifications to that role's assigned admins.