Troubleshooting System Email

Problems with your system email can prevent you from sending email to clients or connecting to your mail provider.

Troubleshooting the Support System

Problems in the support ticket system and its related features can prevent email replies from importing properly and cause other disruptions.

Email Importing

Email importing retrieves customers' email replies to support tickets. You can use POP3, IMAP, Google®, or Microsoft® for email importing.


The Mail tab allows you to configure how WHMCS sends and manages email.

Mail Providers

You can choose from several supported mail providers for your WHMCS installation.