Support Tickets

Support tickets provide an easy way to handle one-on-one communications with your clients using WHMCS's fully-featured ticket desk.

Predefined Replies

Predefined replies let your staff give quick answers to common questions in support tickets and provide information more consistently.

Add a Predefined Reply

Set up predefined replies in your ticket system. Predefined replies help your staff members quickly answer questions about common issues.

Use a Predefined Reply

Use a predefined reply to quickly respond to a support ticket. Predefined replies save you time and ensure consistent service for customers.