Problems in the support ticket system and its related features can prevent email replies from importing properly and cause other disruptions.
You see a `Argument 7 passed to processPoppedTicket()` error in bounced support emails after performing a WHMCS software update.
Troubleshoot and resolve failures when attempting to upload files to a support ticket.
Troubleshoot and resolve Access Denied - You are not assigned to any ticket departments errors.
Troubleshoot and resolve Department Not Found errors.
Troubleshoot and resolve last request failed: invalid SASL argument errors.
Live Chat lets you chat with customers and access customer information. Chat transcripts become support tickets after the chat ends.