WHMCS allows you to create admins to access and use the Admin Area.
WHMCS includes a full-featured ticket desk for your clients, including announcements, downloads, a knowledgebase, and a ticketing system.
Support departments help you categorize and assign tickets. The first step when customers submit a support ticket is selecting a department.
Email importing retrieves customers' email replies to support tickets. You can use POP3, IMAP, Google®, or Microsoft® for email importing.
Email piping automatically imports email replies that a support department email address receives into the corresponding support ticket.
Support tickets provide an easy way to handle one-on-one communications with your clients using WHMCS's fully-featured ticket desk.
Add support departments to your WHMCS installation. The first step when customers submit a support ticket is selecting a department.