Troubleshoot and resolve failures when attempting to upload files to a support ticket.
Custom fields collect additional information from or about your clients. You can set them as admin-only or make them visible to clients.
Troubleshoot and resolve Access Denied - You are not assigned to any ticket departments errors.
Downloads can include product user manuals or relevant software utilities and can be products you sell, like custom themes for websites.
Troubleshoot and resolve last request failed: invalid SASL argument errors.
Troubleshoot and resolve Local Delivery Failed errors.
Troubleshoot and resolve Logon failure: unknown user name or bad password errors.