Troubleshoot and resolve Bad Request errors when importing email replies from Microsoft®.
Troubleshoot and resolve Connection unsuccessful errors when importing email replies from Microsoft.
Troubleshoot and resolve Error detail URL may not contain a query string. errors.
Prune ticket attachments to automatically delete and purge ticket attachments from closed tickets after a set period of inactivity.
Customize the text strings that email piping and importing use to detect quoted email replies, preventing cluttered support tickets.
Set up email importing using Google®. Email importing with Google includes additional security benefits with OAuth2 authentication.
Set up email importing using Microsoft®. Email importing with Microsoft includes additional security benefits with OAuth2 authentication.