Troubleshoot and resolve Local Delivery Failed errors.
Troubleshoot and resolve Logon failure: unknown user name or bad password errors.
Troubleshoot and resolve Bad Request errors when importing email replies from Microsoft®.
Troubleshoot and resolve Connection unsuccessful errors when importing email replies from Microsoft.
Troubleshoot and resolve Error detail URL may not contain a query string. errors.
Prune ticket attachments to automatically delete and purge ticket attachments from closed tickets after a set period of inactivity.
Customize the text strings that email piping and importing use to detect quoted email replies, preventing cluttered support tickets.