Use a Predefined Reply

Use a predefined reply to quickly respond to a support ticket. Predefined replies save you time and ensure consistent service for customers.


View and Import Blocked Replies

WHMCS may block email replies from senders who are unregistered, are not CC recipients, or are not associated with the ticket's associated client account. You can review and import these replies into WHMCS manually.


Tickets Tab

The Tickets tab in the Client Profile lists all of a client's support ticket history.