File Not Found Errors

Problem

You see the following error:

File Not Found

Cause

This error indicates that a file is not present or is not accessible at the expected location.

Troubleshooting

To troubleshoot this, begin by validating whether the file is present in the local storage.

To do this:

  1. Check whether the file exists.
  2. Check the file’s permissions and make certain that they allow access to the web user. For Amazon S3™, use AWS’s (or your compatible storage provider’s) console to verify that the file is stored with the indicated key.
You can confirm storage location accessibility using the Test Configuration feature at Configuration () > System Settings > Storage Settings.

Last modified: May 29, 2024