Problem
You see the following error:
Fatal error: The file /home/username/public_html/whmcs/modules/gateways/ewayuk.php was encoded by the ionCube Encoder for PHP 5.3 and cannot run under PHP 7.0. Please ask the provider of the script to provide a version encoded with the ionCube Encoder for PHP 5.6. in Unknown on line 0
Cause
This error indicates a PHP version encoding error due to outdated file for a previous WHMCS version.
This issue may initially display as a blank or partially-formatted page.
Solution
To resolve this error:
- In your preferred FTP client, go to the location that displays in the error message (in the above example,
/home/username/public_html/whmcs/modules/gateways/
). - Delete the file that displays in the error message (in this example,
ewayuk.php
). - Reload the page.
- If reloading displays the same error for a different file, repeat this process for each file until the page loads correctly.
Last modified: November 19, 2024