System URL Mismatch Errors
Problem
You see an error or experience system URL-related issues.
For example, you might see the following error:
An error occurred while communicating with the server. Please try again
Cause
The URL that you are using to access WHMCS does not match the WHMCS System URL setting.
Solution
To resolve this issue, make certain that you are accessing WHMCS with the exact URL in the WHMCS System URL setting in the General tab at Configuration () > System Setup > General Settings.
For steps to update the WHMCS System URL setting, see Update the System URL.
Last modified: June 14, 2024