Problem #

While working with the cPanel Licensing addon module, you see the following error:

A reactivation fee must be paid before a new license can be provisioned for that IP address. This must be done via Manage2 directly.

Cause #

This message indicates that the license already has an associated service.

Solution #

You can review the list at Addons > cPanel Licensing to find each license’s current associated service in WHMCS. If you click Assign again, the system will remove the current assignment and assign it to the current service.

Last modified: October 29, 2024