Problem #

While performing an action with the eNom New TLDs addon module, you see the following error:

Portal type is not allowed to change unless it is in draft mode

Cause #

This error indicates that the Enom account uses a different integration method for the New TLDs system (for example, a storefront or widget).

Solution #

Contact Enom technical support to reset the new TLD portal to draft mode.

Last modified: June 14, 2024