Invalid Reset Link Errors


When a user clicks Reset your password in the Password Reset Validation email, the following error displays:

The reset link you have followed is invalid. Please try again.


The WHMCS System URL setting does not match the URL that the user attempted to use to access the password reset page. For example, the protocol (http://) or subdomain (www.) does not match.


To resolve this issue, make certain that the URL matches the WHMCS System URL setting in the General tab at Configuration () > System Settings > General Settings.

For more information, see Update the System URL.

Last modified: May 28, 2024