Domain Pricing Will Not Save

Problem

The system does not save changes that you make at Configuration () > System Settings > Domain Pricing.

  • In WHMCS 8.8 and earlier, you may experience this issue even if clicking Save Changes displays a Changes Saved Successfully! message.
  • In WHMCS 8.9 and later, you may see a The system could not process your submission because PHP’s max_input_vars setting is too low. error when you click Save Changes.

Affected actions may include, for example, adding new TLDs or changing the DNS Management, IP Protection, EPP Code, or Auto Registration settings.

Cause

The amount of data that the page is submitting exceeds the limit of the max_input_vars or post_max_size PHP configuration variables.

Solution

To increase the amount of data that you can submit, edit the php.ini configuration file on your server to increase the max_input_vars and post_max_size limits.

Your server configuration may allow you to change the PHP configuration for WHMCS by creating a php.ini file within the WHMCS directory and adding the following lines:

max_input_vars='9000'
post_max_size= '10M'

The example above will allow the system to save up to 9000 pieces of data.

For help with customizing your server’s PHP configuration, contact your hosting provider or system administrator.

Last modified: May 29, 2024