Free Domain Is Not Free

Problem

When placing an order, a domain that should be free is displaying the full price on the checkout page.

Cause

In most cases, this is because the items currently in the cart do not meet the criteria for the free domain discount.

The free domain discount depends on the client selecting the appropriate extension, product, and billing cycle.

Solution

Add the domain and product to the cart with the appropriate billing cycle.

Last modified: June 11, 2024