Missing Registrant Contact Errors

Problem

When working with domains, you see an error that states that the registrant contact details are missing, incomplete, or invalid.

Cause

There is a problem in the client’s details in the Profile tab in the client’s profile.

Solution

To resolve this issue, update the client’s details:

  1. Go to the Profile tab in the client’s profile.
  2. Make certain that all of the client’s details are present and valid (First Name, Last Name, Email Address, Address 1, City, State/Region, Postcode, Country, and Phone Number).
  3. Click Save Changes.

Last modified: June 5, 2024