Problem
When attempting to send an email using the SendEmail
API command, you receive the following error:
Sending Failed. Please see documentation.
Cause
The API command cannot send the specified email template type for the messagename
parameter.
The SendEmail
API command can send the following email template types:
General
Invoice
Support
Product
Domain
Affiliate
It cannot send any of the following email template types:
User
Invite
Notification
Admin
Solution
If you are sending an custom email template, perform the following steps to resolve the issue:
- Create a new email template as one of the supported email types.
- Update the
messagename
value in the API request to the name of the new email template.
If you are attempting to send one of the stock email templates, you may wish to consider using a different method to send the message.
Last modified: September 23, 2024