Stuck Installation Process

Problem

This information only applies to self-hosted WHMCS installations. WHMCS Cloud handles the installation and initial configuration process for you automatically.

The installation process became stuck on Step 4.

Cause

This issue usually occurs because your system does not meet our system requirements. The most common problem is that your PHP memory_limit value is less than 64 MB.

Solution

Make certain that your PHP configuration and all other aspects of your system meet the system requirements, and then retry installation.

For more information, see system requirements.
troubleshooting troubleshooting-article installation php

Last modified: 2025 October 17