Invalid License Errors

Problem

While attempting to log in to the Admin Area, you see the following error:

License Invalid

Cause

This error may indicate that you entered an invalid license key or moved the WHMCS installation without updating the license.

Solution

Check to ensure that the license key in your configuration.php file is valid.

If you recently moved your WHMCS installation, make certain that you properly reissued the license key:

  • If you purchase your license from WHMCS directly, log in to the WHMCS Member Area, go to Services > My Licenses, select your license key, and click Reissue.
  • If you purchase your license from your hosting provider, contact them to reissue the license.
    If you moved your WHMCS installation to a new hosting provider, you will require a new license key.

Last modified: June 5, 2024