Problem
The system will not connect to PayPal® correctly.
Cause
Some PayPal® payment gateway modules require an HTTPS-secured connection to create the link between WHMCS and PayPal correctly.
If the WHMCS installation’s domain does not have a valid SSL certificate, the connection will not work.
Solution
To meet PayPal’s requirements:
- Make certain that you have correctly installed an SSL certificate. If you need to purchase an SSL certificate, go to
whmcs.com
. - Update the WHMCS System URL setting to begin with
<https://>
in the General tab at Configuration () > System Settings > General Settings.
For more information, see Update the System URL.
Last modified: October 30, 2024