Problem #

You see the following error in the Admin Area:

Required function is not available

Typically, this error will include the name of the function. For example:

Required function base64_decode is not available

Cause #

This error indicates that a necessary function is not installed on the server or is disabled in the configuration.

For example, in the section above, the base64_decode function is missing or disabled.

This often occurs with the following cURL functions:

• curl_init
• curl_setopt
• curl_exec
• curl_getinfo
• curl_error
• curl_close

All of these functions must be installed and enabled on your server in order to properly validate your license.

Solution #

Install the function if it is not available, and then adjust your configuration to enable the function.

Last modified: November 12, 2024