shortDescription Errors

Problem

After updating to WHMCS 8.5.1, admins attempting to create or edit products encounter a Column not found error when using the Easy Translation feature:

PDOException: SQLSTATE[42S22]: Column not found: 1054 Unknown column 'shortDescription' in 'field list' in /path/to/whmcs/vendor/illuminate/database/Connection.php:485

Cause

The product configuration is missing a Product Short Description value.

Solution

To resolve this:

  1. Go to Configuration () > System Settings > Products/Services.
  2. Edit the product.
  3. Enter a Product Short Description.
  4. Click Save Changes.

Repeat this process for each product.

troubleshooting products

Last modified: October 29, 2024