Reseller Subdomain Errors

Problem

While provisioning an account on a cPanel & WHM server using the cPanel module, you see the following error:

Resellers are not permitted to create subdomains of the server's main domain

Cause

This indicates that the domain is missing from the service configuration.

Solution

Enter a domain name for the product, save the changes, and then run the Create command again.

To prevent this issue in the future, make sure to check Require Domains for the product at Configuration () > System Settings > Products/Services.

Last modified: June 14, 2024