Limitations Exceeded Errors

Problem

While provisioning an account on a Plesk server using the Plesk module, you see the following error message:

1023 - Unable to accept the template: the following limitations are exceeded

Cause

This issue occurs when the subscription already used the service plan addon’s resources.

Solution

To resolve this:

  1. In the subscription for that domain name, remove the referenced addon in Plesk.
  2. In WHMCS, go to the service in the client’s profile’s Products/Services tab.
  3. Use the Upgrade/Downgrade option to create an upgrade order.

Last modified: June 5, 2024