Plesk Connection Errors

Problem

While provisioning an account on a Plesk server using the Plesk module, you see the one of the following errors:

503 Service Temporarily Unavailable

or

Page not Found

or

Timeout

or

502 Bad Gateway

Cause

By default, Plesk forcibly restarts Apache® when creating or suspending an account. This causes WHMCS to lose connection to the server, and, if WHMCS is on the same server, you will also lose connection to WHMCS.

Solution

For steps to resolve this, see Plesk’s support article.

Last modified: May 31, 2024