Problem #

While provisioning an account on a Plesk server using the Plesk module, you see the following error message:

1013 - Template does not exist

Cause #

This error message is coming directly from the Plesk API and indicates that the client and domain template names are incorrect or missing.

Solution #

Correct the client and domain template names in the product’s Module Settings tab at Configuration () > System Settings > Products/Services.

Last modified: June 14, 2024