Problem
The www
subdomain does not function on hosting accounts on a Plesk server.
Cause
This happens due to the default DNS settings on a Plesk server and the requirement to check a box when creating an account to enable it.
Solution
To resolve the issue:
- Log in to Plesk.
- Click Server.
- Click DNS Settings.
- Click Add New Record.
- Choose CNAME under the record type.
- Enter
www
in Enter Domain Name. - Enter
<domain>
in Enter Canonical Name. - Click OK to complete the changes.
Last modified: September 23, 2024