Order Not Found Errors

Problem

You see the following error while attempting to place a new order:

Order Not Found...Exiting...

This error usually appears with other errors.

Cause

This error is caused by an inability for the WHMCS software to write to the MySQL® database. This is typically due to the MySQL server being in Strict Mode.

Solution

To resolve this problem, disable MySQL Strict Mode.

For steps, see Disable MySQL Strict Mode.
troubleshooting database

Last modified: June 14, 2024