SFTP Backup Login Errors

Problem

The following error appears when you click Test Connection at Configuration () > System Settings > Database Backups:

SFTP Backup - Login Failed

Cause

This error indicates that the system reached the FTP server but it rejected the login details.

Solution

Make certain that the username and password that you provided are valid. Try copying and pasting the username and password into your FTP client to confirm their validity.

Last modified: June 5, 2024